Human Behavior in Design
Relevance
- Developers and users of technical systems have different perspectives in the interpretation of products
"... symmetric mutual ignorance ..." [Sarodnik]
- Users and developers have different views on a product
- Developers must be able to understand processes of the user's interpretation of the product, be able to predict the interactions of the product with the user and to include them in the development process
Problem definition and focus
- Investigation of integration options for the user in the development process
- Development of methods for the transformation of user needs and wishes into target system descriptions for technical systems
- Development of user models for the validation of product ideas